Unable to login, "account does not exist"

[RasTomolulu]

Hi,

I registered the account 3 days ago but today was the first time I have tried to use it and I keep getting "Error! An account with that username/password combination does not exist." when trying to start the game. I reset my password and still have the issue.

The same thing happens on the main Ephinea website when I try to check "View Character Data" but this did allow me to login once, immediately after I changed my password, but now displays ""Error! An account with that username/password combination does not exist." when I try to login.

 

[Sodaboy]

Maybe an account with that username and password combo doesn’t exist…

Try resetting the password to the account again. Maybe use a more simple password. Perhaps you’re using some sort of special character or something that PSO or its input method doesn’t like.

No idea. You’re free to reset the password as many times as you like, though.

 

[RasTomolulu]

Thank you, after taking out capital letters from the password the login now works.